ORIS Support Desk
The Office of Research Information Systems (ORIS) provides IT service and support for research administration across the University of Utah. ORIS supports users of ERICA, BRR, Compliance, EMMA, Kuali, eAward, and eProposal, as well as Research Management & Compliance (RMC) and Grants & Contracts Accounting (GCA) users across related financial systems. Whether you are experiencing a system incident, need assistance with a special request, or have general system questions, ORIS is here to help.
In addition, ORIS provides departmental desktop support, website services, and Tableau dashboards for the University of Utah research administrators.
If you have questions about how to access ERICA, submit an application, edit study personnel, or perform other ERICA-related activities, please visit Institutional Review Board – ERICA Assistance.
ERICA Support
- ERICA Incident
- Add/Change User/Role
- Request a Report
- New Institution
- Ask a Question
Desktop Support
- Software Support
- Hardware Support
Website Support
- Website Updates & Support
Research Analytics and Data (RAaD) Report Requests
- Request a report from the Research Analytics and Data team
Please contact oris@utah.edu if you have problems with the Support Desk.



