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Support Desk

Office of Research Information Systems provides IT service and support to all ERICA users who experience a system incident, need a special request, have a general system question, etc. In addition, ORIS maintains departmental desktop and website for all offices that fall within the Office of Research Integrity and Compliance (ORIC). Please choose one of the below service categories that best describes your request.

Please contact Bob Larsen at bob.larsen@utah.edu, if you have trouble accessing the support desk.

If you have question(s) about how to access ERICA, submit an application, edit study personnel, etc., please visit Institutional Review Board – ERICA Assistance.

Service Categories


 

ERICA SUPPORT

 > ERICA Incident

 > Add/Change User/Role

 > Request a Report

 > New Institution

 > Ask a Question

Submit a ticket

DESKTOP SUPPORT

 > Software Support

 > Hardware Support

SUBMIT A TICKET

WEBSITE SUPPORT

 > ORIC Websites Support

SUBMIT A TICKET

Last Updated: 12/2/21